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Name Surname

Name of Company

Timely delivery of orders	:	Very Bad	Bad	Not Bad	Good	Very Good
Complete delivery of orders	:	Very Bad	Bad	Not Bad	Good	Very Good
Providing information during shipment/at delivery	:	Very Bad	Bad	Not Bad	Good	Very Good
Promptly meeting the requests for samples	:	Very Bad	Bad	Not Bad	Good	Very Good
Product description	:	Very Bad	Bad	Not Bad	Good	Very Good
Product quality	:	Very Bad	Bad	Not Bad	Good	Very Good
Product diversity	:	Very Bad	Bad	Not Bad	Good	Very Good
Brand Image	:	Very Bad	Bad	Not Bad	Good	Very Good
Employee professionalism	:	Very Bad	Bad	Not Bad	Good	Very Good
Reliability of the manufacturer	:	Very Bad	Bad	Not Bad	Good	Very Good
Price	:	Very Bad	Bad	Not Bad	Good	Very Good
Payment terms	:	Very Bad	Bad	Not Bad	Good	Very Good
Packaging - packaging information	:	Very Bad	Bad	Not Bad	Good	Very Good
Attention we pay to you	:	Very Bad	Bad	Not Bad	Good	Very Good
Interest about you	:	Very Bad	Bad	Not Bad	Good	Very Good
Approach to your questions	:	Very Bad	Bad	Not Bad	Good	Very Good
Time to solve your complaints	:	Very Bad	Bad	Not Bad	Good	Very Good
Joint activities and sharing (participation)	:	Very Bad	Bad	Not Bad	Good	Very Good

How do you perceive İLERİ Mekanik Ltd. when compared to its competitors?

Product Quality	:		Very Bad		Bad		Not Bad		Good		Very Good
Service Quality	:		Very Bad		Bad		Not Bad		Good		Very Good

Are there any products you would recommend that we include in our proıduct portfolio? If any, what are those?

Your reason(s) for choosing our company?

Would you recommend our company to others?	:		YES		NO
If you answer "No" would you specify the reason?	:

Would you state the characteristic(s) of ILERI Mekanik Ltd. that you like most?

Please tell us your views on the matters you criticize the most that you believe should be improved.

Is there anything about your opinion without this survey form?